Frequently Asked Questions
Why are your prices for the handmade clothes so high?
So glad you asked!
We are a family-owned, small business that operates strictly inside our home. We do not have employees. We do not outsource. Everything is done in-house.
Many of us have gotten used to the luxury of walking into a store or going online and purchasing an item of clothing and often don’t consider the time it took to make that item. If you are unaware, making clothing takes a LOT OF TIME! Outsourcing and cheap labor allow companies to offer products at low costs. Unfortunately, that creates competition for small businesses like us. Customers can quickly go to Amazon and find beautiful garments similar to the ones we make for a fraction of the cost. So, again, why are our handmade products prices high?
We use high-quality cotton material for our garments. We take the time to cut each garment piece carefully. We spend hours on the sewing machine making sure every stitch is perfect. Some designs are more tedious than others, which causes more time spent on that particular garment. We hand stitch each button required for the garment. Our work is customized to your specific request and made to order.
We try our best to stay competitive and offer reasonable prices to our customers, but when you want quality, it will cost you because it costs us! So you are not just paying for our handmade clothes; you are also paying for our time.
What payment options do you accept?
We accept Paypal and major debit/credit cards (American Express, Discover, MasterCard and Visa). We currently don’t accept cashapp, personal checks, money orders, direct bank transfers or multiple forms of payment.
Do you provide International shipping?
Unfortunately, at this time, we do not provide international shipping due to cost. We want to keep cost low for our consumers, but if we get enough request for international shipment, we will take it into consideration.
How can I track my order?
Once your your order is shipped, you will receive a tracking number to your email. Just go to usps.com and input you tracking number to check shipment status.
Where is my order confirmation?
How do I return my order?
We ship all orders as quickly as possible, but please note that there may be processing delays due to holidays and peak seasons.
Rules and procedures for returns:
- All returns must be received within 7 days of the date you received your order.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain unwashed and unworn.
- Shipping cost is non-refundable and customers are responsible for shipping cost for returning the item(s).
- Please allow us 5-7 business days to process your return once we receive your package at our store.